Continuous availability: 24/7 with telephone line always active and remote assistance.
Rapidity in the intervention.
Availability of a wide range of electrical and electromechanical, mechanical, pneumatic and hydraulic spare parts.
Management of customized Safety Stock for each installation.
Ability to intervene on any type of machinery, with a 70% reduction in recourse to direct assistance from the manufacturing parent company.
Experience and professionalism in the maintenance and overhaul of systems and equipment for the production of articles in polyurethane and plastic materials, including ad hoc spare parts.
Consultative approach, quality and promptness of the assistance service, careful attention to Customer Satisfaction, with the aim of minimizing the times and consequences of a "downtime".
