• Continuous availability: 24/7 with telephone line always active and remote assistance.
  • Rapidity in the intervention.
  • Availability of a wide range of electrical and electromechanical, mechanical, pneumatic and hydraulic spare parts.
  • Management of customized Safety Stock for each installation.
  • Ability to intervene on any type of machinery, with a 70% reduction in recourse to direct assistance from the manufacturing parent company.
  • Experience and professionalism in the maintenance and overhaul of systems and equipment for the production of articles in polyurethane and plastic materials, including ad hoc spare parts.
  • Consultative approach, quality and promptness of the assistance service, careful attention to Customer Satisfaction, with the aim of minimizing the times and consequences of a "downtime".